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Lakeland Fire Department
"The use of One-Step inspection software has streamlined our plans review process. As new construction plans come through our office,
the front desk input them as a new address, time stamps, and passes them on to the plans examiner. During his review, he brings up the address"
Lakeland Fire Department
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Harris County Fire and Emergency Services
"The service One Step provided has greatly exceeded our department’s expectations and continues to meet our growing needs. We are very happy customers.
It works beautifully and we have been receiving customers through this for several weeks. Within just a few days, we had a customer call in a positive feedback message for our website. In his own words, he said he was grateful for what we are doing and was amazed at the speed at which we responded to his complaint. He said he went on our website to fill out the complaint and within an hour, one of our inspectors was already at the location performing the inspection.
An email automatically shoots out to the customer, the inspector, and all related supervisors. All the inspector has to do is drive out to the location, load in any deficiencies, and print the letter for the record that already exists in One Step.
This has been one of the most helpful tools we have offered and we appreciate what ya’ll do for us."
Harris County Fire and Emergency Services
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Nanaimo Fire and Rescue
"The One-step software and Company has surpassed our original expectations and has always been there when we have needed them on those rare occasions."
"The One-step system has integrated so well into our existing data base everyone using the electronic format agrees that they would never want to return to the paper format."
Nanaimo Fire and Rescue
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Wilson Fire and Rescue
"We continue to be pleased with our productivity. The major contributing factor has been our ability to capture data in the field and electronically
down load at night thus eliminating the need for a fire inspector to spend countless hours in the office doing data entry."
Wilson Fire and Rescue
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Parksville Fire Department
"One Step has provided us with a truly one step data entry process. We no longer print the report, write notes out in the field, and then return to
the officer to enter the data and then mail or deliver the final report. We can now enter the data directly into the handheld and it syncs with the
database overnight, at the office. We also have the ability to print the report in the field now. We will now be able to complete more inspections
each year because of the decrease in office time needed."
Parksville Fire Department
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